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OptimTalk - software platform for managing, processing and automation of voice communication

Company name: OptimSys, s.r.o.

Software application platform for managing, processing and automation of voice communication. - open standards based - provides access to speech processing technologies - versatile computer telephony integration (CTI) platform - PBX agnostic

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Product/service description

OptimTalk is a versatile, open standards based application platform providing a wide range of technologies and tools for managing, processing and automation of voice communication. It serves for building and operating a large variety of solutions, such as IVR and call center systems, value added services for corporate telephony, dispatch systems etc. All solutions are PBX agnostic.

OptimTalk is also a modern platform for computer telephony integration (CTI) providing a rich set of interfaces and protocols for integration with third-party products.

It contains a powerful media server supporting, among others, VoiceXML 2.0/2.1, CCXML, MRCPv2 and SIP. Speech recognition, text-to-speech, voice biometry and other speech technologies can be used instantly.

Besides the use as a ready-to-use application platform, OptimTalk parts can be integrated with and embedded into third-party products.

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